3. PRICESThe prices on this Site are for domestic(USA, Canada, Mexico) Internet orders only.International customers must call to verify and pay freight costs prior to to shipping. Prices may differ from those charged by FANTASTICFLOATABLES distributors. Prices and availability of items are subject to change without notice. Any "list prices" used on this Site are the manufacturers' suggested retail prices and may not be the actual selling prices in your area. We reserve the right to limit or prohibit sales to re-sellers. We are not responsible for typographical or photographic errors. All prices and availability information are subject to change without notice.In the event that an error has occurred in quoting the pricing of any merchandise or delivery charges to the Customer, FANTASTICFLOATABLESreserves the right to change any such price to the actual applicable price that should have been initially quoted. FANTASTICFLOATABLES will make every reasonable attempt to notify the Customer in the event of such an error or change.
7. PAYMENT TERMSThe Customer accepts full responsibility for payment of all invoices or the purchase of any products or materials from FANTASTICFLOATABLES, including any late charges, interest, costs and attorney’s fees incurred in collecting on any such outstanding invoices. We reserve the right to assess a late fee of 1.5 % per month or the highest rate permitted by law on all unpaid balances or invoices. Any payments received are first applied to any unpaid late fees and then to any unpaid balances. FANTASTICFLOATABLES does not accept checks from first time customers. Likewise, we reserve the right not to accept checks as payment in any transaction. If we do accept a check, the check must clear the bank before the product is shipped.
9. RETURNED CHECKSThere is a $30.00 charge for all returned checks, plus any bank fees, attorney’s fees and costs incurred by FANTASTICFLOATABLESas a result of attempts to collect on any such returned check.
6. DROP SHIPPINGWe will drop ship to another address provided by our customer at no extra charge. Shipping to multiple addresses are subject to additional shipping costs.
4. MINIMUM ORDERThere Is no minimum order for our retail customers. Wholesale customers must meet minimum requirements to receive wholesale pricing.
5. ORDER PROCESSINGTo ensure accuracy, faxed orders or orders submitted via e-mail or the website are preferable methods as opposed to phone orders. As such, faxed orders or orders received on-line or by e-mail will receive priority treatment. FANTASTICFLOATABLEShas a fax number, 1 651-774-9810, which is available 24 hours a day.
8. SALES TAXFor our Wyoming Customers, Sales Tax will be applied unless a Wyoming Department of Revenue Resale Tax Number Certificate is provided prior to the point of sale. The Customer’s business name must match the name identified on the Resale Tax Number Certificate. The Customer may provide a copy of the original Tax Resale Certificate via fax, e-mail or U.S. Mail.
10. SHIPPING COSTS AND GUARANTEESAll Retail orders are normally shipped within 3 - 5 business days after order is placed. We ship via U.S. Mail or U.P.S. ground delivery depending on the order. U.P.S. Next Day Air options are also available upon request. All Shipments are F.O.B., Saint Paul, Minnesota.All shipping guarantees, liabilities and obligations are solely provided by and the responsibility of the shipping carrier and are in no way the obligation of FANTASTICFLOATABLES. Any reshipments will be done via U.P.S. ground delivery. Shipping will be added after the order is placed in our warehouse. Please notify us when placing the order if you want to know the shipping amount before the order ships.
13. MISTAKES AND DAMAGES Please open all shipped product upon arrival, if there are errors of any kind please notifyus within five business days of delivery. Please allow us a reasonable amount of time to correct any errors found. In the event that any such error is FANTASTICFLOATABLES’ fault, any shipping related to remedying the problem will be through U.S. Mail or U.P.S. regular ground.To efficiently assist you in resolving any errors or problems associated with the merchandise received please have ready and available the following information at the time you contact us with regard to any such errors or problems:Account number; Credit Card Number; Business Name and Shipping Address and All Pertinent Item Numbers.
In the event that any balloons or other merchandise received by the Customer from FANTASTICFLOATABLES are incorrect, defective or a color different than what the Customer ordered, then the Customer must immediately notify FANTASTICFLOATABLES upon the discovery of any such defect or error. If any such complaint is received by us subsequent to the Customer using the merchandise, then the Customer’s damages and/or remedy, if any, shall be limited to the value or cost of the merchandise in question. In addition, the Customer must return any such defective or incorrect product as soon as is possible in order to be considered for any type of refund. FANTASTICFLOATABLES reserves the sole discretion on what steps to take, if any, to resolve any such complaint. In the event that FANTASTICFLOATABLES does agree to remedy any such problem by resending additional merchandise as a substitute, it will be shipped via U.S. Mail or U.P.S. regular ground freight delivery.
Where any returned merchandise cannot be resold due to the merchandise in question having been opened or damaged by the Customer, then FANTASTICFLOATABLESwill not take back any such merchandise. If FANTASTICFLOATABLES chooses not to accept the return of any such merchandise, then the Customer shall be responsible for ensuring that payment for the merchandise has been made, as well as any additional delivery/freight charges if customer chooses to take back such merchandise.
FANTASTIC FLOATABLES WARRANTY
WE STAND BEHIND OUR PRODUCTS!
FANTASTICFLOATABLESare GUARANTEED against manufacturing defects only. 12. RETURNSAll sales are final. We do not accept returns for any other reason, such as, over purchasing, over inflation, or customer mis-use. Seasonal merchandise may not be returned. Returned product must have a written factory Return Authorization # that can be obtained by calling FANTASTICFLOATABLES. Returns will be accepted only with the correct Return Authorisation # written on the outside of the package. Any products returned without this number will not be accepted. Products must be returned within 30 days of original purchase. A 25% restocking charge will apply to any unused, undamaged returns if accepted. Credit will be applied pending factory analysis. Defectives will then be replaced on a one for one basis only. This guarantee is void unless defectives are returned within 30 days accompanied by the factory invoice. Returned product must be packed neatly with an explanation for each defect written on a 'post-it' note placed near the defect. Buyer is responsible for paying any freight incurred due to a return. FANTASTICFLOATABLES reserves the right to refuse any returns for any reason.
FANTASTIC FLOATABLES is a Retail and Business to Business Wholesale Distributor. We offer two levels of pricing. 1. RETAIL PRICING for those of you who visit this site and wish to purchase directly from us. Retail pricing for our products can be found printed in yellow on all our STORE pages just to the right of the picture of the product on display and under the Item # printed in white..2. WHOLESALE PRICING is designed for companies in the Balloon, Party Planning, Florist, Party Supply, Novelty Store or related business, who resell our products at retail pricing. You must be approved prior to getting Wholesale Pricing. Your company must have a valid sales tax resale identification number from your state.
Please send wholesale inquiries to: FANTASTIC FLOATABLESP.O. Box # 6431 St. Paul, MN 55106 or call: 1-651-771-1668 during business hours to talk to one of our friendly customer service representatives. Business hours: Monday - Friday9:00 am - 5:00 pm. CSTor 24 hour Fax: 1-651-774-9810Click here for a Printable Fax Order Form.
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Customers can place orders via phone, fax, email, and through our website at fantasticfloatables.com.• Phone Orders. Call us at 651-771-1668 Monday - Friday between 9:00 AM – 5:00 PM CST. We are closed on Federal holidays• Fax Orders. Fax your order to 651-774-9810 using our Fax Order Form. We will not accept fax orders on any other form.• Email Orders. Email your order to email@example.com using our E-mailable Fax Order Form.Download Email Fax Order Form Here• Online Orders. Simply visit us at www.fantasticfloatables.com, you can instantly start shopping securely through Pay-pal.•INTERNATIONAL(Overseas) Orders. Please contact us for shipping prices first. We will not ship overseas until freight and insurance costs are verified and paid. All shipping prices on this website are for domestic (USA) orders only. Please be ready with the following information when you call to place your order:• Business Name (if applicable)FANTASTIC FLOATABLES proudly offers quality balloons made by these fine• Your Name manufacturers: Anagram, Pioneer, Conver/Kaleidoscope, betallic, Flexmetal, • Billing Address CTI, M&D, Classic and unique. All product licenses and logos are trademarks • Shipping Address (if different than billing address) belonging to their respective companies. • City • State/Province• Zip/Postal Code• Country• Phone• email• sales tax # (if applicable) • Form of payment • List of item #s
Sales and Policies Page for Fantastic Floatables amazing new Space Pets, Super Saucers, String-less Balloons, Mylar balloons, foil balloons, party balloons, helium balloons, neutral buoyancy balloons and anti-gravity toys that you can easily set to float or fly at any height you wish!
All toys are sold without Helium and are subject to availability.
“Very nice customer service and very courteous too. He really helped me in getting my items delivered in time for the party for the kids. And he replied promptly and address my issue right away! Overall, it was a pleasure doing business with him. and i look forward to doing business with you again! Thank you very much.” ~ Irene L. Letrero
My original order had a hole and was leaking air. I contacted the seller and he sent a prompt replacement- which works perfectly. Great customer service and a really fun product. Thanks! ~ Samantha Michel